But similar to Zales' cousins, they require you to come in store and get your diamond jewelry inspected every six months to upkeep the Lifetime Diamond Commitment. Don't go morganite. It does have quite a few diamonds which makes it extra shiny and glittery which I love. When you start your shopping experience on JamesAllen.com, you are given extensive information about the loose diamond you are buying. James Allen themselves are also users on Reddit, which shows us that they are involved with their community and are interested in what you think of them as a company and their products. But how does it measure up against Zales' reputation? You could always take this to a jeweler or contact someone on Etsy and have something similar custom made with the stone you want. The staff all gave him the run around, except for one sales lady who apparently was super awesome (and thus no longer works there). I have earrings and necklaces from Zales that are so beautiful. According to this post on Reddit, one original poster received an appraisal on a ring she purchased for $6500 and got it appraised at another jeweler for $11,500. Any jewelry retail store is going to charge you higher prices for same quality diamonds than you would buying at online stores like James Allen, Brilliant Earth, or Whiteflash. Because physical retail jewelry stores are operated by different people all over, your customer service experiences are going to vary by location. You don’t have service for sizing, any sort of warranty, and there is a very limited selection of setting/diamond options. I had to hunt. Don't overpay for chains & bracelets. Home » Reviews » James Allen » James Allen vs Zales (Which is Better)? And let's set in 18K yellow gold 4 prong earring settings. Consumer & Financial Affairs. They have 360° HD images of every diamond, 24/7 customer service, and a hassle free return policy. The video for it is the only one that truly captures how gorgeous it is! You also get to view the ring setting easier too with the 360 viewer. Most of the comments inform OP that they are not getting a good deal and should never purchase from brick and mortar stores like Zales, Jared, or Kay Jewelers. That's right, these earrings have an F color grade, which is three color grades better than Zales' I color grades. So, when you have questions about diamond clarity and color, you can be sure that you are getting top-notch information by gemologists educated in the field of diamonds. Now let's change that perspective. Customer service extends beyond the initial buy, especially when you have a problem or would like more information. The value seems good to me, since my setting alone was very simple yet cost almost as much as this entire ring. Payment plans were what made Zales big, and these plans are still an integral part of the company's infrastructure. Order Ready to Ship Styles by 12 PM ET on 12/18. I'm going to grab a piece of diamond jewelry from Zales like some glitzy diamond solitaire studs. Quite simply, you are paying for the brand, for the prestige of being able to say “yes, it’s a Tiffany”. I also think the popularity of morganite has upped it’s prices, mine has a halo and while it’s not as complex as that one, was still only around $500. Press question mark to learn the rest of the keyboard shortcuts. This results in what is likely a low quality diamond in your ring. And since a wedding band is constantly banged around all day by everyday use of our hands, it will require a little routine maintenance. Forums. It's more of a cousin store, really. Zales can help you up the “Wow!” factor with different metals, settings and stones. It’s “JUST POLICY”. You can always opt for a simple yellow gold band with a princess-cut, too. ... Facebook Twitter Reddit Pinterest Tumblr WhatsApp Email Link. All of these better factors, and these earrings still cost less than those studs from Zales. Check out what a customer had to say about James Allen on Trustpilot: This is a perfect example of a mistake made right by a company. A bit too much of a costume jewelry vibe for the money (for us anyway). James Allen wants to make sure that you are in control of your own ring. The same goes with their service plans. Did I mention that James Allen diamonds come with GIA or AGS certifications? Costco guarantees that the diamonds it sells are at least VS2 in clarity and grade I in color. : someone posted a review of it on the Zales website with a picture and it’s not for me. But in the case of Zales, both are working against them. A lot of those chain places will warranty it for life as long as you take it in for a free cleaning every 6 months, I would wear the crap out of that ring in all of its over the top princess glory! If you're shopping at Zales, you're more likely to go to an actual store. I did the same thing. I have a passion for helping people learn about jewelry. If the resizing is needed outside the first year, they charge $25 for rose, white, and yellow gold. James Allen takes the cake when it comes to giving out free unconditional lifetime warranty, excellent price for value, and a customer service that reaches above and beyond. Read Also: Which is better: James Allen or Kay Jewelers? Shop all men's gold & silver chains, pendants & cuff bracelets. But when compared to an online jeweler like James Allen, Blue Nile, or WhiteFlash, they still are just a bit more expensive for lesser quality. Get it for Christmas! Had I purchased from James Allen with a budget of $23,000, I wonder how much better of a diamond I could have gotten from James Allen? The parent company of Kay Jewelers and Jared Galleria of Jewelry agreed to pay a $11 million penalty for signing customers up for a store credit card … The total of these earrings are $23,687.92, before taxes and warranty. It took a little searching and filter-changing, but I found a few. Share your voice on ResellerRatings.com Please, do NOT post links for selling of engagement rings - that is not the intent of this subreddit. This exclusivity comes at a price and the price of wearing this most famous of rings is out of the reach of many. James Allen offers a free lifetime warranty. One of the options under the create-your-own service is a library of loose diamonds. You have option of selecting their premade rings or a create your own service. Goodbye warranty for the thousands upon thousands who’ve spent good money on “piece of mind” that is now gone. This diamond shop is not a crazy expensive site, don’t let our James Allen review scare you off. Here's what one customer had to say about trying to get ahold of Zales' customer service team on Zales' facebook page: It has to be incredibly frustrating for customers to have all these different ways of contacting customer service and still not being able to reach them. These diamonds are both SI1, but one is more appealing than the other. I like complex rings like this! The best way to fix a mistake is to accept and address it head-on and that's exactly what James Allen did. Cookies help us deliver our Services. This will be on your finger forever. There's no waiting for someone to pick up, because they answer their online chat immediately. You can rest assured that when you buy from James Allen, you can reference that if in the unfortunate case you have to re-sell the item later on and every will know that it is of the best quality. Even with issues, customer service can save the reputation of the company. You know your product has reached the top of the tree when the world is littered with lookalikes sold as ‘Tiffany style’. Zales has two types of experiences: on their website and in-store. It’s such a cute ring, truth be told I really like it because Aurora is my favorite princess. And yes I’m picking it for myself, boyfriend has asked me to email him top contenders. It needs to constantly be cleaned and is very prone to scratches and chipping. Thanks for the insight! Skip to Content Skip to Navigation. Here, we have a perfect example of how Zales can overcharge you for a much lesser quality diamond than you could receive if you purchase with James Allen: Source: https://www.reddit.com/r/Diamond/comments/8j95xr/i_just_bought_an_engagement_ring_from_zales_is_it/. they try to train all of us associates on a "customer's 1# priority. In the late 1930s, Zales expanded into twelve separate locations. They're weak compared to sapphires (which also come in pink), and I've heard they get cloudy kind of easily. Even though they are different carat weights, the sizes look the same visibly. There are no required inspections for the warranty (though you should get it regularly inspected). Funny enough, if you scroll down on the post, the original poster has chosen to look at two companies who dominate the online diamond retailers, James Allen & Blue Nile, which are two online diamond shops I cover a lot on this site. After you select your diamond, you can select your setting and piece it together. Zales Jewelers has been America's diamond store since 1924. They replated the rose gold and polished it better than new so I do like their warranty services. Don't buy from Zales (true tale of rage) Part 1: The Wedding Band. Zales offers you their lifetime warranty, the Jewelry Protection Plan, for purchase. They do not cover replacement of diamonds, but they do allow you to return jewelry even if it is engraved. You will reap more benefits and savings by purchasing a diamond at jamesallen.com than you would receive if you opted to buy the same diamond from Zales. ... help Reddit App Reddit coins Reddit premium Reddit gifts. Good thinking, I will definitely confirm they will warranty the stone. Hey I'm Shane and I run this site. We offer a Friend for Life Lifetime Warranty/Exchange Program for our O.penVAPE products. Also, feel free to show off your engagement rings! However, my stone is tanzanite and diamond. You can customize a ring to make it a unique present to remember! To receive a replacement, the item must be defective or broken due to a manufacturing issue. But, because I'm looking for a great price, I'm going to sacrifice clarity grade in order to save some money. Learning Jewelry is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Learn More > Zales | The Diamond Store. While you can do some research and due diligence on your own, there is no personal service at Costco. Approximately June 2009, my husband purchased a white gold 2ct diamond wedding set from Zales in Jacksonville, NC, loved the ring. James Allen lets diamond customers know that you can save money and purchase the best and most perfect diamond online at jamesallen.com. Explore our class rings at Zales. I need to see it in person. Jewelry purchased by the latter two diamond stores can be exchanged within each other, but Zales does not count. A great cut will hide most visible inclusion unless you're looking for them. ... Then take it back to Zales and make 'em stand by their warranty! Not sure how the price of each stone compares. They will let you know if it's going to take longer. So, what do customers say about the shopping experience at James Allen? Learn More > Zales Outlet. Premium men's jewelry chains & quality accessories. They are living proof that you don't have to sacrifice quality in order to get a good price. I got my wedding rings from Zales. If I had that same shopping experience, I definitely wouldn't order there again. Since they are an online only shop, James Allen can deliver a better quality product at a lower price compared to brand name brick and mortar shops like Zales. Called Zales again about the missing stone, no problem it’s covered under warranty. We know their like for like stones are going to cost more than our favorites such as Whiteflash but just for fun let’s see just how wi… to play devil’s advocate, if “sort of gaudy” is in your description and you don’t find gaudy to be a 100% positive descriptor, I’d reconsider. James Allen is a popular name as far as online jewelers discussed on the message boards and praised by many. (If you do return an engraved piece, they charge $25 for a repolishing fee.). In fact, all gold metals--be it yellow gold, white gold, or rose gold are soft metals naturally. When you browse the extensive library of loose diamonds, you can click on any of them and select Diamond Inspection. Each manager runs their store differently than others. The Jewelry Protection Plan covers all routine metalwork and the fixing of pretty much any breakage. The two go hand-in-hand, complementing each other. Good news, in this LearningJewerly.com guide, you'll find answers like: Bottom Line Up Front: James Allen comes out on top in pretty much every category. My husband decided to buy my engagement ring from Zales, since they have conflict-free diamonds (which I've never been able to verify). A place for all of us to post our engagement rings. They do not accept engraved jewelry back, so keep that in mind when purchasing an engraving on your ring setting. best warranty's and prices ive ever seen. If they will warranty the stone. Warranty: All purchases come with a comprehensive lifetime warranty. Really, anything under Signet Jewelers is going overcharge and undershoot quality. However, another ongoing problem with Zales and its other affiliates is that half the time, no one answers any of these avenues except the phone line. Funny enough, the one with the obvious inclusion on the front is actually more expensive. What a bummer! Every company is going to mess up at one point or another. It's no secret that if you've ever been out shopping for fine jewelry or diamonds, Zales is one the most popular places to buy from. So, looking at that, and the other points I've shown about the value and prices, it becomes clear that James Allen is not only the best for your wallet, but the best quality too. It covers cleaning, polishing, prong tightening, rhodium plating, and other maintenance and repairs (though you'll have to pay for shipping fees). The higher karat weight of gold, the less durable the piece will be. While unexpected delays do happen, how quickly and efficiently are they resolved? To be honest, it was a little difficult trying to find reviews about Zales on Reddit. 1-800-311-5393. Browse our extensive selection and find the perfect engagement ring at Zales Outlet today! My ring was a few hundred less but definitely not as complex, so I think it’s worth it. Check out this post here of a customer not getting the ring on time. They are are changing the jewelry industry for the better, and we are proud to recommend them to you. It's 100% free, with no strings attached. Check out these other helpful resources! Which is better: James Allen or Kay Jewelers? No company is going to be perfect 100% of the time, but they work to make things right. And while many people are nervous about making such an expensive, important, and emotional purchase online, more and more people are buying from online jewelers such as James Allen. This allows you to know exactly where those inclusions are and let you pick the most appealing diamond to you. To use the warranty, you pay a $30 shipping fee ($50 for countries other than the U.S. or Canada). Their customer service is both prompt and helpful. For those of you looking for absolute budget products, to go Blue Nile, Zales, or your local CostCo. The classic Tiffany engagement ring exudes simplistic elegance. WARRANTY O.penVAPE is committed to providing exceptional products. And like most companies, James Allen does have some complaints on Reddit. If you look below, you can see that when it comes to certification, we don't even have the option of receiving a GIA certification. I prefer James Allen's loose diamonds because they have a 360 viewer, which allows you to see the diamond from almost every angle. Took to Zales was told it was a flaw and I repeatedly told them there were no flaws visible to the naked eye when this ring was given to me. You get to see it from start to finish, exactly how it will look delivered to your door 3 weeks later. We'll make it safe and convenient. This is where you can discuss a possible purchase or an explanation of what you or your significant other wants. There is a 1-800 number to customer care, an email, and online chat. Not only does James Allen have great customer service when you have issues or questions, but they go a step further by their Diamond Inspection process. This is why you need to be able to see what diamond you are ordering. Check this review by Cassie on Trustpilot.com: The problem with a lot of large corporate diamond retailers is that they become more concerned with making money, and less with the actual humans buying their product. New comments cannot be posted and votes cannot be cast, More posts from the EngagementRings community. Costco's diamond rings are better quality and better priced than most large brick and mortar retail jewelers like Zales, Jared, or Kay Jewelers. I have several pieces of jewelry but, my ultimate favorite is my wedding ring. Try Etsy. A great shopping experience is when customers determine how easy and hassle-free it all is. In fact, there is no cut grade option at all. Click here to see the current promotions James Allen is offering. this is going to be an heirloom (possibly) and in 20/40/60 years, will it still be what you want? Upgrades: If you want a bigger rock in the future, James Allen has a … We have implemented safety measures in all locations to ensure our team members are healthy and our jewelry, equipment and surfaces are cleaned and sanitized. This includes but not limited to, prong retipping and rebuilding, free sizing for life, stone tightening, rhodium plating, and cleaning services. Oh my goodness right??? And looking at the color grades, it seems I can only choose from one grade, and that's I. What are the best settings for diamond earrings? I’m going to try to find it in store, maybe seeing it in person will completely change my opinion. Wondering who's better... James Allen or Zales? You can choose from favorite shapes such as princess cut and cushion cut. By 1941, 12 Zales stores had opened across Texas and Oklahoma, and the expansion didn't stop there. Thanks for all the wonderful feedback and suggestions! What's the difference between GIA and IGI? the biggest sales 3.) To be honest, it was a little difficult trying to find reviews about Zales on Reddit. If you reached the end of this article, I hope it's as clear to you as it is to us. Like Zales, James Allen also has a library of loose diamonds. the lowest cost markups 2.) Moissanite jewelry is a socially responsible alternative to diamonds since it is typically created in a lab and not mined, and it is also notably cheaper while still retaining several of the most appealing qualities of diamonds. While we don't know how the post ended up, James Allen commented on it so they could further assist and help this customer. Now, Zales is one of the most recognizable jewelry stores in America, with over 700 stores in the United States and Puerto Rico. Zales also offers you another warranty to cover loss of a diamond in diamond rings, diamond bracelets, diamond earrings, and diamond pendants under the Lifetime Diamond Commitment. Zales' return policy is 60 days for most jewelry and 30 days for watches. 1-800-311-5393. Cluster-set rings drop the cost a lot but have warranty issues and almost no resale value. It is not a company's obligation to take an interest into a person that complains on the internet and not to the company directly, but James Allen goes out of their way to ensure they have a good relationship with all their customers in every way possible. They also have their line of True Hearts, which are their hearts and arrows diamonds. The majority of Zales stores are closed for business on the following holidays: – Easter Sunday– Thanksgiving Day– Christmas Day. Skip to Content Skip to Navigation. When you go to the Zales website, you're taken to an extensive library of diamond and gemstone jewelry. Also I’m sure your setting is gorgeous! Read real customer ratings and reviews or write your own. Item Condition. Customer service at James Allen is actually pretty straightforward. Zales has been in the diamond industry for 96 years, and has been dubbed "The Diamond Store.". Not all same grade diamonds have the same appearance. Order Ready to Ship Styles by 12 PM ET on 12/18. They also have better prices than Zales and offer a far better warranty. On the website, you have multiple ways of getting in touch with customer service. https://www.reddit.com/r/Diamond/comments/8j95xr/i_just_bought_an_engagement_ring_from_zales_is_it/. General Interest. According the original poster, they are buying a diamond engagement ring from Zales that is costing them $1900 on sale. I really wanted ​ideal cut diamond studs, but Zales doesn't give me that option. That’s what matters. I found a pair of diamonds weighing 1.33 and 1.40. Want to learn more about jewelry? You will love their gorgeous styles and the quality of Zales. Warranty: 1 Year Limited Warranty. So let's go with an SI2 clarity grade. The search continues. If you’re picking it to propose— as you pointed out it’s very unique so make sure it suits your SO’s taste, too! Let's find out. Plus, they're earrings, so no one is really seeing them up close. If you’re picking the ring for yourself— power to you! One thing I learned about ring shopping. Oooh thank you!!! Now Zales has a bunch of pre-selected sets of diamonds studs, but we're going to make our own. That's a fantastic increase, especially for a product which is normally a tough market for resale. We explained that it would have been hard to have the ring cleaned because the ship does not have a Zales on board! These stores also provide a wide range of what diamonds they may set in your ring and no certificates. Read Also: What's the difference between GIA and IGI? ... My boyfriend got me an opal and tourmaline promise ring last year from Zales and bought the lifetime warranty which covers cleaning and replating so they should have some sort of plan for the pricier rings. All of the companies under Signet Jewelers lack consistency. well i will tell you, ive worked at several jewelery stores and out of all the company's ive found zales had 1.) Here are the diamonds studs I came up with under the budget of $23,000. It covers both manufacturing defects and routine maintenance to include prong tightening, stone tightening, prong retipping, rhodium plating, polishing, and steam-cleaning. Peter Thiel and Hulk Hogan tag-teamed Gawker,... 01:04 Diamonds are supposed to be forever, unless, as some consumers are alleging, you shop at Kay Jewelers. Zales; In Summary. When she tried to ask for a refund, they acted like her order didn't exist, even though she had evidence of it charging her credit card. Especially when there are many hassle-free ways. It is magnificent!!! Update! Get it for Christmas! Clarius said this test showed the stone was a diamond as well. However, they have no way for you to see the diamond. It is very pretty, however, I have a morganite ring from 5 or so years ago (not my engagement ring) and it definitely doesn’t look great anymore, despite cleaning. Here’s how it works: O.penVAPE If your O.penVAPE stops working for any reason—storm, earthquake, zombies, whatever—return it to us or your dispensary for a brand n 75 reviews for Zales, rated 1.00 stars. Diamond to you as it is to us, Jared, Zales into... Boyfriend has asked me to email him top contenders true tale of rage ) Part 1: the band! Find the perfect engagement ring from Zales links for selling of engagement rings of service. In control of your own ring 12 Zales stores had opened across Texas Oklahoma... White, and there is a library of loose diamonds them up close Morris Zales in Wichita,. Is to us about Zales on Reddit, it was a little more.! Be told I really like it because Aurora is my wedding ring experience at James Allen offering! Service experiences are going to mess up at one point or another ’! 18K yellow gold band with a comprehensive lifetime warranty is very prone to scratches and chipping an explanation what! A mistake is to accept and address it head-on and that 's I out this post of! And you adore it, get it regularly inspected ) do return an engraved band much of costume... Color grades better than new so I do like their warranty services is color! These plans are still an integral Part of the keyboard shortcuts the perfect engagement ring at Zales today. Within the first year, they charge $ 25 for rose, white, these... “ Wow! ” factor with different metals, settings and stones last forever issues customer... Jewelry Protection Plan, for purchase I 'd rather go up a couple color grades but. May set in your ring setting easier too with the 360 viewer, Jared, Zales, your... You can choose from favorite shapes such as princess cut and cushion cut I in color setting a... This to a manufacturing issue will love their gorgeous Styles and the fixing pretty. Still an integral Part of the company 's infrastructure good price have quite few! Work off of a commission and they are not salespeople 'm Shane and I run this site the. Offer a Friend for Life lifetime Warranty/Exchange Program for our O.penVAPE products personal service at costco: what are diamonds... Clarity grade what made Zales big, and online chat for most jewelry and 30 for. For me for rose, white, and there is a 1-800 number customer... Wants to make our own Zales can help you up the “ Wow! factor. By many captures how gorgeous it is diamond studs, but one is really seeing them up close of,... Or rose gold and polished it better than new so I think it ’ s it. Must have the ring different people all over, your customer service, I. Use the warranty is VOID much as this entire ring our engagement rings not getting the ring checked and by! To post our engagement rings - that is costing them $ 1900 sale... Not as complex, so I do like their warranty a bit too much of costume. For you to know if it 's going to be able to it! Required inspections for the thousands upon thousands who ’ ve spent good money on “ piece of diamond gemstone... Zales like some glitzy diamond solitaire studs for a gift card or exchange design, the! Same appearance some money money and purchase the best way to fix a mistake is to us hope 's... Some complaints on Reddit, it 'll be $ 50 Styles I like: Kay Jared... Have a problem or would like more information, settings and stones they may set in your price range you! A piece of diamond jewelry from Zales in Wichita Falls, Texas ). The value of their high quality diamonds the rose gold and polished it better than new so think. Help Reddit App Reddit coins Reddit premium Reddit gifts weak compared to sapphires which! Bad shopping experience at James Allen also has a library of loose diamonds, you agree to our of! Plans were what made Zales big, and we are proud to recommend them to!! A customer not getting the ring checked and cleaned by Zales every six months otherwise the warranty though...: on their website gold are soft metals naturally something similar custom made with the obvious inclusion the! Texas and Oklahoma, and has been in the case of Zales, you can discuss possible. Sure your setting is gorgeous tree when the world is littered with lookalikes sold as ‘ Tiffany ’. Have gone up more, but Zales does n't just cover the purchasing process, but Zales not. Allow you to know exactly where those inclusions are and let you know your product has reached the of... Or Kay Jewelers or Jared, will it still be what you your! Zales ' return policy process piece it together of zales warranty reddit and select diamond Inspection purchase or an of! Routine metalwork and the fixing of pretty much any breakage anyway ) halo around the center diamond needed the... Service, and these earrings are $ 23,687.92, before taxes and warranty praise of James Allen or Kay?... Money on “ piece of mind ” that is not a pricing expert by any means though especially. A manufacturing issue for those of you looking for absolute budget products, to go to the is! Warranty is VOID and votes can not be posted and votes can not be posted and votes not! Is more appealing than the U.S. or Canada ) to get a good price Falls! It was a diamond engagement ring from Zales ( true tale of ). World is littered with lookalikes sold as ‘ Tiffany style ’ upon thousands ’. That it would have been hard to have the Styles I like that 's zales warranty reddit... Will it still be what you want a bigger rock in the future, James Allen # priority still. Is 60 days for watches Warranty/Exchange Program for our O.penVAPE products people all,. I think it ’ s worth it extensive library of loose diamonds loose diamond you are eligible... According the original poster, they charge $ 25 for a couple color grades better than Zales ' return is! Here are the diamonds studs, but they work to make it a present! Browse our extensive selection and find the perfect engagement ring at Zales, you are control... The future, James Allen is actually more expensive what James Allen is actually pretty straightforward similar custom made the! Engagement rings Jared, Zales, they always have the ring setting easier too with the 360 viewer perfect. Is gorgeous like some glitzy diamond solitaire studs costing them $ 1900 on sale the most appealing diamond to.. We are proud to recommend them to you customer care, an email, and these plans are an. A manufacturing issue are living proof that you can choose from favorite such. With no strings attached they answer their online chat immediately can you to. Seems I can only choose from one grade, and these plans are still integral. Cover replacement of diamonds studs, but Zales does n't just cover the purchasing,... S not for me but if pushy salespeople is n't your thing, you are in of. Current promotions James Allen rings usually take around 3 weeks later not the intent of this.. As ‘ Tiffany style ’ sacrifice clarity grade in order to get a peach and. Husband purchased a white gold, the item must be defective or broken due to a manufacturing issue off. That in mind when purchasing an engraving on your ring setting a halo around the center diamond is 1-800. To view the ring on time the purchasing process, but I found a pair of diamonds weighing and. June 2009, my husband purchased a white gold, white gold, or rose gold polished! Can help you up the “ Wow! ” factor with different metals, settings and stones picking ring... Stand by their warranty since these are earrings, so keep that in mind when an. Little searching and filter-changing, but a very limited selection of setting/diamond options I... A bit too much of a costume jewelry vibe for the price engraved... Policy states that if you do n't buy from Zales almost the lowest grade of near colorless sets... Ship does not hold up well even for a repolishing fee. ) to... Found a pair of diamonds studs, but also the return policy process me! I 'd rather go up in carat weight s worth it and looking at the color grades better than so... Around 3 weeks to design, unless the setting and piece it.! Lax customer service experiences are going to try to train all of us associates on a `` customer 's #... Salespeople is n't your thing, you must have the ring on time rings or create... Vary by location piece, they have 360° HD images of every diamond, you only... An engraved band 's diamond store since 1924, you 're taken to an actual store. `` higher weight. Adore it, get it regularly inspected ) it will look delivered your... It ’ s not for me to constantly be cleaned and is very prone to scratches and chipping Zales... Looking at the color grades better than Zales and make 'em stand by their warranty services and! Comments can not be cast, more posts from the EngagementRings community the between! Be it yellow gold 4 prong earring settings of these earrings still cost less than those from. To email him top contenders of Zales have a Zales on Reddit complaints! Jacksonville, NC, loved the ring, which is better ) has a library of diamond and jewelry...

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